A blog by Jorge Garcia.

Saturday, November 29, 2008

Maybe you can help me.

I've been trying to go through the itunes help pages as well as other help discussions online to figure out this problem. It has to be something I'm missing. But this is my problem:
When I'm in itunes checking out the podcasts I've downloaded, I click this icon to get more of the description. 
This window pops up. And I get it. So far so good.
Now, how do I close this window? 
There is no button on it for me to push and when I go to something else, even if it has no description, that damn window stays right in front of everything I'm doing until I quit itunes completely. 
There has to be a way to close the window right?
A little help here?

29 comments:

Owen said...

Wish I could help, but mine has the buttons on top of the window. Maybe if you click the top part of the window (looks like there is some visible right below the menu bar) and pull it down, you can find the buttons?

Hope this helps!

Andreas said...

Hey Jorge

For some reason your info window is beneath the Mac menubar so the control buttons are hidden.

Try double-clicking on the gray bar at the bottom of the little window and dragging it into view.

If that doesn't work, you should be able to close the window by pressing CMD (The button with an Apple logo) and W on your keyboard as long as iTunes is the active application.

Good luck!

Jeff said...

You may be able to drag the window using the very thin bar at the top of that dialog just under the menu bar.

Kelley said...

hmm. have you attempted to log into iTunes via a different browser? it's hard to tell with things like that if it is iTune screwing up or if your browser is interpreting that popup poorly. either way it's a bug they need to fix. one can only assume they have the money to make their products work properly with various browsers...
will you post if you find a fix for it?
Be well!

Beki said...

Do you have the latest version of iTunes downloaded? I had a similar problem, and had to uninstall and then reinstall my itunes. No more problems.

harlo said...

just like andreas said, apple +w should do the trick!

Alex said...

Yup, CMD-W should work.

Alex said...

Yup, CMD-W should work.

Alex said...

Yup, CMD-W should work.

Tasha Who? said...

*sigh* I have yet to become an AppleHead.

lisagh said...

Apple key + W closes Mac windows.

Suzie-Q said...

Oh Jorge, I'm so glad to hear you're a Mac!! I respect and adore you even more now!!!

http://alberico.net said...

apple w should fix it

chebucto said...
This comment has been removed by the author.
b ill said...

I was having this same problem with another window in iTunes. Command+w does close the window, but it doesn't solve the problem. If you drag the window to a more preferable place (by grabbing it from the bottom), quit iTunes and re-open iTunes, then it should re-remember that window in its new spot. That solved my problem anyway.

Amy said...

b_ill is exactly right. you have to grab the window by the bottom bar and drag it down so you can see the top of the info window & then you'll see the button to close the window. (apple-w does work, but you might as well solve the problem instead of working around it.)

Camille said...

Happy late thanksgiving I was in Maui and we took my dog to Feather and Fur while we were there. And when we just went to pick her up she had an eye infection and smelled terrible she was so dirty. We just gave her a bath and the water was black. eew I don't no what they could have done to her in 3 and 1/2 days for her to get that dirty... anyways I was wondering what you do with your dog when you go on vacation.

adfadsf said...

Hey Man, please feel free to buzz me when you are on ichat.. My screen name is madisonberesford@me.com (creative eh)

I'd like to chat, you could really make my day. And no, I'm no creepo.

adfadsf said...

Hey Man, please feel free to buzz me when you are on ichat.. My screen name is madisonberesford@me.com (creative eh)

I'd like to chat, you could really make my day. And no, I'm no creepo.

adfadsf said...

Oh yea bro, I used to work at Apple. So I'm in the know. and stuff.

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